We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Good ones
The material reached Novosibirsk in 3 weeks. I did not communicate with the store. Tracknumber was tracked. Packed in its cardboard box of Thin cardboard and postal bag. The entire package was crushed in the mail, but the berths remained whole. In the set of 2 pieces. The quality of plastic is not bad. Springs are tough. On the presser surfaces are glued rubber bands with a rough surface. The working range of the clamp is from 9 to 12 cm. For beginners, a good thing. I recommend.
Pribluda cool, keeps well. I did not find anything like this in construction stores. Perhaps I'll take a couple more.
The order never came, but opening the dispute returned the money.
After a long wait, I received the goods went very long 70 days on the look of the product good quality plastic inspire confidence made well in the case I will try to unsubscribe all good luck and health
To finish dovgo yall my castle ale ce through the pandemic, Plastic City, Spring of good all reception
There was a parcel for a month. Everything is whole, in the case until I tried
Got it. Thank you. Only our mail or who carried the parcel the whole box was crushed, although it did not affect the quality of the goods, it is still not pleasant. And so the goods are made well, I will check in the work.
The goods were in our mail, and the track was not tracked. So I got it with a big delay. The package was opened and hastily taped. But these are questions of course not to the store. The devices correspond to the description, not damaged. Soon I will use and then add a review of the usefulness of this product. I have no complaints to the seller. I recommend the seller and the goods.
Nice but if you are going to make a wall of 20 it can open up to 12 cm maximum no useless to you
I arrive I hope and in very good condition, before the delivery date
Uncle everything came from
All as in description fast delivery recommend product and store
Cool could only be bigger opening
Simple and very convenient device and not only for beginners
good product I can only recommend
The box crushed but the product is whole, less bad, the tracking couldn't see it
Great. Plastic like quality. The spring is stiff. Without ropes.
The goods are quality. Delivery for 16 days to Tver region. I recommend both the product and the store!
Very fast delivery item works well