SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Lavish Land (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
PROS: • Perfect for video chatting, eliminating the stress placed on your hands and arms from constantly switching back and forth during long chat sessions, and providing a hands-free environment • Perfect for using it as a charging stand next to the bed side • No more struggling to lean the phone on the side of a wall during video chat, only to have it fall down moments later • Big bottom padding stabilizes the stand, preventing it from sliding and providing a sturdy foundation when adjusting the angle viewing point or during phone usage • Big bottom silicone soft pad prevents not only scratching the base of the stand, but also the base of where the stand is placed • Two leg silicone soft pads as well as the U-shaped pad prevents the bottom and back of the phone, or any device, from scratching and scuffs, while also providing a sturdy foundation to keep the device stabilized • Multiple viewing angles allows versatility to adapt to any environment, whether it'd be standing up, lying down, or just sitting, placing the screen exactly where desired • Two legs has ample spacing to fit most phones with thicker cases • Aluminum material is thick, strong, and durability is high, while also being fairly lightweight • Hole openings in the back-plate allows neat placement of charging cable or power cable CONS: • Viewing angle can be a little stiff to adjust • Hinge is tight, therefore prolong periods of usage in frequent viewing angle adjustments may loosen its tightness
I LOVE this cellphone stand! It was a game changer for my home office. Before, I’d prop my cell on the laptop edge, or book, or anything to access the mute button easier (and other functions). Living in the country, in a valley, I’d loose reception if I swiveled even a little in my chair, so I always had to ground the cell on my desktop. Now, my work cellphone is always at the perfect angle to access its functions in and out of a call; plus, the speaker is more vibrant, I guess because the sound is projected off of the desktop. The cellphone itself, is always accessible in it’s new, grounded home next to my monitor. Also, it’s so much better to see incoming calls and texts, even when I am a few feet away from the desk. Of all of the stands I looked at, I suspected this was the best rubberized base pad out there, and it turned out to be true. My wife has another brand, with small round rubber pads, and I noted mine was superior in not slipping. It’s extremely sturdy, and has the right amount of tension in it’s flip feature. The wide feet for the phone allows me to use it with my cell case on. It’s sturdy enough for my iPad, as well. I have been highly recommending it to my colleagues and friends. You can’t beat the function of this item for such an incredibly low price.
I wanted something to get my phone or tablet from taking up desk space, so I ordered this stand. It has done extreme well. I have one from another manufacture for several years and use that on my night stand so I though one on my desk would be helpful as well. This one is almost exactly the same as my older one except the older one is about an inch wider in both base, hinge and cradle. I have not had any problems with this tipping over with my phone or ipad mini, but the later , as you can see from the photos is probably the biggest thing you will want to hold in it. The build quality is really good. Its solid metal with a beefy hinge on it. The hinge is nice and tight, but not super hard to re-position. It would hold a lot more than a ipad mini weight wise, but size wise it would start getting in the dangerously tippy area. I give it five stars for function and build. Does exactly what its supposed to for a good price.
What an excellent product! I only wish I had discovered it sooner. Especially as a senior, your stand allows for soooo much easier use of electronics. This sturdy stand allows me to adjust position while not only cradling my cell phone when charging, it allows the screen to be seen on a table or nightstand to view the incoming call or notification without having to pick up the phone. The stand easily holds steady while touching the screen and allows for hands free phone calls and viewing. Video calling and the ability to use this as a "third hand" to hold the phone while writing down messages or providing a safe place from spills on the kitchen counter while cooking makes this stand an invaluable find. I highly recommend this to anyone with a cell phone/tablet, the sturdy quality, slip proof grip and adjustable angle are perfect. I have even used it to hold a hand mirror leaving hands free to apply make up, grooming etc. No more struggling to reach for and pick up the phone from a flat surface with my older arthritic hands. I ordered one for my husband also. WE BOTH THANK YOU AGAIN!
Beautiful piece of work. Sturdy and stylish, the blush gold is the perfect shade for someone like me who detests pink. My old stand was damaging my charger cord because it's profile was just too low, this multi adjustable stand is rigid enough for me to keep using the phone while it's charging without holding it. You can reliably text, email or use social media without any wobbling and the 2 phone hooks are rubber padded so the phone won't slip AND the hooks are spaced far enough from the phone that you can use the back button and the close all button unobstructed. The substantial rubber pad on the bottom very effectively keeps the phone stable on most any surface including bedding. I'll probably be gifting this product to friends and family for holidays and birthdays. I'm rarely totally satisfied with an order, this one is 💯%.
I am so happy I bought this.. It wasn't life changing.. but it sure is nice :) I purchased another brand (deal of the day type thing) as a gift (in black) for my husband. I started looking at other options and saw OMOTON in the rose gold for me. It was a whopping $1 more than the deal of the day. This stand (at least for my purposes) is so much better than the other. The non slip base covered the whole base / the other had 4 round dots. The size/weight of this one is a little bigger/slightly heavier. The arms holding phone are a little deeper (if you have a larger type case.. I have a spigen and there is room for even thicker one.) They both do the same thing as for holding phone and being adjustable makes it nice. I was even able to put my 9" tablet on it. Seems to be woking great so far (only been using it a week)
I bought my first omoton stand when it was one of the lightning deals. It is awesome! I bought it to hold my phone so I could more easily see the clock screensaver while it charges overnight, but pretty soon, I started carrying it all over the house because it worked so well. I used it in the bathroom to keep my phone from getting wet and from taking up too much of the counter space when I played music while I was getting ready for the day. I used it in the kitchen to hold my phone while I used online recipes for cooking. I used it at the dining table to angle my Kindle so I could read during breakfast and dinner. I used it whenever I played music on my phone because the additional height helped carry my tunes and the upright angle made it easier to see what was playing. Before I knew it, I wanted another one. I keep one in the kitchen and one in my bedroom. I'll probably want one for my desk at work, too. Love this little thing!
I just received this stand today in the silver color. My iPhone 6s plus with otter box defender case fits with room to spare. I like the versatility—-vertical or landscape placement—-and the adjustability. It is sturdy and appears well built. I see it protecting my phone from spills on the counters and tables. I expect it will last for the life of this phone. My only complaint is that it wasnt available in black.
Product is great. It is sturdy. It doesn't slide around on a standard hard (Formica, etc) surface. The adjustable part works well, keeping the chosen tilt in place when using/touching the device. The charging cord can be plugged while the phone is in the holder. It is portable. The pad on the bottom keeps in place, it does not have a sticky substance. Material appears to be similar to silicone which just holds on to what ever it touches, yet can be picked up and moved easily.
I travel a lot, and I got tired of holding my phone to watch movies on the airplane. This little device saved the day. It doesn't slip on the tray table even when the pilots are doing crazy stuff and the flight attendants are banging past your seat with the cart. I like the port for the cord and the adjustable angle. It fits nicely in my purse when I am not using it; just fold the hook piece flat and slip it in a purse sideways. It goes with me on every trip.
I thought this stand would make it easier for me to find my phone on my desk while I was working. I didn’t expect it to be any more useful than that. I was mistaken! I can move it all over the house and have quick access to my phone and all of its information. I can hear the phone when it rings or sends a notification. I can even block calls from the dreaded robo callers more easily. It is a slick little gadget. I’m impressed. My husband actually took mine and ordered another one for me. We are very sat with all aspects of this product and feel it was well worth the price
Love it. Just what I needed for my 10 year old buddy who wanted her own personal phone stand so she wouldn't have to fumble with my much bigger, bulkier stand. Adjustable angles is a big plus so she is comfortable using it sitting up, or lying on the floor. Color is lovely as well. Definitely recommended for table top usage and for phones that don't have a kickstand.
Wow! The phone stand is sturdy and doesn't wobble or slide around on my desk. I have a Galaxy S8+, enclosed in an Otterbox case, and it fits easily into the phone stand. I looked at others, but couldn't find one initially that would hold a phone while it's in an Otterbox Defender case. This one does and I am very happy. I can watch videos, comfortable see notifications without having to pick up my phone and can even charge the phone when it's in the stand. I highly recommend this stand.
Whoever designed this device is a genius. I am more than pleased with this stand. Very sturdy, very well made and nice color choices I own a Samsung note 8 with an Otter Box protection. I tried using another product and what a disappointment, and I am returning to seller. The hole in the backplate is a nice touch, allowing for charging cable attachment. SO sturdy, I'll probably have this for the rest of my life. A good buy and quite reasonable in price.