SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Lavish Land (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Extremely well packed and excellent quality. I can highly recommend.
Very good packaging Came quickly to everyone I recommend this store
Quickly sent, quickly delivered by courier, surprisingly, but even the box was not wrinkled. Looks impressive, not lyuftit, adjusted easily. The kit does not include a drill for 6 (although even in the package there is a place for it) and pins for the rail.
Delivery-50 days to Novosibirsk. The item is packed very well! A little wrinkled cardboard-not critical. The parcel came under the newest year, 31.12.19, the order-for the action 11.11. The conductor himself came without damage and looks very good quality. In addition, here also bought a couple of bushings for 5mm. I like the kit! Let's see the case! Thank you store! And recommendation! 5 *))
Good
Packed in a box of double-layer cardboard. Inside foamed polyethylene 20mm thick. Packaging is reliable. Manufacture of milled aluminum. The quality of the drill on wood is the most common. Purchase satisfied
Delivery instant! The store sent almost immediately and after a week it was at the delivery point in Ufa. Packaging whole, not crumpled, everything went well. Quality is good, the coating is not exfoliated anywhere. There is some lubricant in the screw connections. Adjusting keys included, drill for 6 in the package for some reason is not included. The drills are sharp, the drill Forster is somewhat rough, but the sharp edge is (although it will be difficult to position it, when the head leaves the guide it will take away). The drills have a small backlash in the guides. Overall very satisfied, I recommend the product and the seller!
Fast delivery such as they promise and top quality
It's a good product, with fine details. All what you see in store page. There was some problems with customs they delay delivery, buts sellers complied with time delivery to my country, I'm satisfied with product quality, I recommend this seller.
Puiki kokybė, viskas super.
Very good and quality set. I tried it in my work. Everything is done accurately and neatly, drills including. Immediately did not pay attention, but this set is not equipped with a drill with a limiter for 6mm, and it's strange, since the dies for 6mm are included. Delivery 14 days to the Saratov region-very fast. The price-quality ratio is excellent. I recommend.
Quality Tool!
2 weeks. Very fast. Looks gorgeous. Thank You
Very Nice set but no instruction manual on how to use properly
Meets my expectations.
Komplektā ietilpst viss, cash parādīts aprakstā. Detaļas akurāti iesaiņotas. Samērā ātra piegāde (~ 20 dienas). Vīrs priecīgs :)
The product is quality and with proper adjustment is accurate. It came relatively quickly. Packed qualitatively. Tracked all the way. I advise you.
The order was placed right before the holiday in China, so the shipment went out with a delay-no one worked for a week, about which the store and announced, promising to ship as soon as everyone went to work. So happened-on October 7 the parcel was registered at the post office and on October 17 it was already in Moscow in the post office. The box is packed well, everything is intact. Conductor cool-already tried on a piece of chipboard-everything exactly drilled, if, of course, everything is exactly exposed. I am very pleased with the purchase, the seller is wonderful, order boldly! Xiexie!
very good tool for drilling support
item well packed. looks quality. thanks
Everything is good! everyone is happy! it came on time!
The conductor is good, the quality is also good, everything came intact, the packaging is very good.
Great colleagues! I ordered this conductor for assembling furniture 16.08, while asked the store to add three bushings to the kit by 5mm, for this i had to place an order, then cancel, while waiting for a refund for more than a week and worry! As a result, they sent me a parcel of 28.08, 600 rubles more expensive. 18.09 received an order in severodvinsk and, as i felt, without a 5 sleeve! He immediately contacted the seller, he apologized wildly) and immediately sent the sleeves to catch up, though i asked for a gift ogre limiter for a drill for 6mm and certainly did not get it!) bushing received today 08.10, so the seller is happy! The device is chic, one product is already assembled! Smooth adjustment in the thickness of the board pleases! I recommend definitely and the product and the seller!
All worthy, i recommend
The description corresponds completely. The workmanship is excellent. Packing of goods pleased. I recommend
It came fast enough. All whole without defects. Happy "like a cat...". I haven't tried it yet. Seller respect.
Well packed. Well made. All OK. Recommend.
high quality
Sent neither immediately and to novosibirsk went a long time. Ordered 12.07 came 17.09. There is no point in ordering and so long to wait. It is possible and on the spot almost at the same price to take. The parcel came all wrinkled, but inside everything is whole.
It was 2.5 weeks, the order came in full, packed soundly, everything in the pup, and even almost assembled, only the emphasis separately.
Pretty accurate thing. Seller is super nice.
Delivery is fast enough. 19 days to ukraine. Packed perfectly. Each detail in a separate cult. All wrapped in three layers of puffy. The device is a bomb. Made qualitatively, as far as possible. The store sent 5 bushings for 8mm. But we solved this case. I recommend the seller. Later i will add a review of the work. Who does not know how to drill into the swimming pool see the last photo.
The quality is excellent, reached for three weeks