SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Lavish Land (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
The goods did not come, but the money was returned. thanks
Normal goods. Works, I like it. True, there was no one screw, I had to cut myself. And so a very good thing. I recommend buying this product. Inexpensive.
Everything is well, fully corresponds to the description, I advise the goods and the store.
Ordered 26.12 free shipping. Got 21.01. IE to Yaroslavl less than a month. Quality is good, the tool is situational, its function performs!
The thing is comfortable. Step 8 PCs by 10mm. It is very inconvenient that the delivery via SDEC, and these crooks do not deliver to the House, the parcel is unclear tracked, do not want to spend money on the courier, although it seems the store paid the delivery.
Everything corresponds to the description
Corresponds to the description. I recommend the producer
The ruler is good. But came bent, had to disassemble and straighten. Most likely unsuccessful delivery, so I put 5.
A powerful thing and came relatively quickly-somewhere a month or less. The track at the border was changed, so it is not clear what was going on, but it was tracked at all stages. Works as stated
Good product
Great template. Elements do not hang out, everything is tight. Very good thing for repair.
It came fast! this thing is really helpfull! so recommend!
Works great, loosen or tighten end screws to make tool work best for your applicaton
Forms and stays in place after removal. Wish I had this when I needed to cut tile.
Cool thing!
The goods came pretty quickly. The thing is even, I recommend. The product is all as in the description.
It came in 2 weeks to Texas, the quality is good
Received the goods, thanks to the store, I recommend!
Good!
Good Goods. Delivery to the apartment.
Delivery to NY for 2 weeks, good packaging, in the work is convenient.
Will be a plus in my work shop.
Delivery was fast ! i recommend
Ordered 2 pieces. To myself and my brother. Great thing. Quality is satisfied. I advise
This tool is perfect for setting tile or wood it was match any corner or if you got pipes along the wall it will form around it so you can stencil the measurements exactly, light weight and easy to use
The goods came in order and the store is good. awesome thing.
Externally, a nice plastic looks good.
I have not used it yet but is well constructed and I have played with it and seems to do what it was built to do
The goods came quickly everything was infused to sell wonderful! I advise everyone!
So glad i got this for my husband. He loves it. It makes me happy to see him finally finish some house projects.
Everything is fine, the product corresponds to the description of a good thing.
Excellent goods, came very quickly, sent by the transport company sdek.
The goods are delivered on time, the quality is excellent. packing is a plastic bag with a gun
Good product, suggest
Came for a month by courier to the house. The quality is good, you need to adjust the compression force of the plates for clear measurement.
Brought Courier sdek, the thing itself came in a month and a half. We in the production of furniture and repair of apartments is very useful. We are satisfied, thanks to the store.
Cool template, came quickly, though the order did not heal
The goods are normal pritenzy No.
Everything is fine. Everything matches the description. Sending mega fast. Packed simply in a bag with a pup. I thought the Mail would break, but no. This circuit is very strong. The first use is tight, but then easier and autumn is interesting. In repair the most that is necessary))) I recommend.
Excellent helper in construction width 12 cm
The package came to the cdek issue point. At the point apologized and handed me a torn package. With the goods like everything is in order. The product itself is very useful. I'm happy (except open package).
Everything works. Corresponds to the description.
Corresponds to the description. Delivered to sdek home
Goods received, delivery by courier. Goods without damage, in good packaging. In the work, the husband has not tried-we will add a review after use
Useful thing.
Very quickly received, to Moscow 10 days!! Got through the company sdeek
The right thing in the house for repair
During the repair, I think that it will be useful
Came within a month Krasnodar territory I recommend the store
Delivery is fast.
The contour of good quality, I liked it, I hope it will not fail in operation, my friends also want to buy for personal use.
It came to Vladivostok for 20 days, took in the office of sdek, quite hard.
Delivery sdek everything is fine! A little tugovato walks.
Ruler came, good came for 2 weeks
The parcel came all in
Came for 2 weeks. Corresponds to the description. Seller recommend
Delivered to the point of issue sdek. all the whole, works.
Great thing,
Delivery less than a month, took the largest, excellent thing ....
People, brattuli, Russians and just people of our planet)))!!! The goods are good, quality. To Moscow 14 days! Got it at the post office. The goods are in puffy. Everything is tracked, the application "Post of Russia" every day informed where the order is. 100% store recommend. Handsome! Five balls for everything
Ordered on October 21, received in Moscow on November 17. Took two sizes at once: 25 and 50 cm. Working depth is more in the pattern in 25 cm, accuracy in simple reliefs of norms. With a more complex relief the result is worse, it turns out not very accurately. But for my purposes it is good. The shape holds well, transfer to paper without any problems. (See photo). The store is happy. I recommend the product to buy.
The order took 2 months to Primorsky Krai. The goods are fine.
Cool thing, it took 20 days to Moscow, the price is 603.18
The template is what you need, ordered as a gift.
Delivered by sdek, Dad is very pleased. 25 cm, took for 601 ruble. The only thing that caused perplexity-the point of issue sdek got out automatically and was from me at the other end of the city, so I had to change the point of self-delivery, so it was closer to the House and more convenient to pick up.
For the construction itself.
Fast shipping-fast shipping! Brought home (sdek)! The goods are satisfied, I recommend the store!
The tool looks good, let's see how the work will be)) store thanks)))))
Excellent, high-quality device. Everything is dense, the multiplicity of the matrix is 1mm. I recommend. I got to Moscow quickly, only sdek failed a little (sent the parcel not to the near point of issue).
Everything was well sent somewhere within a month. Great thing in work is not equal
Fast delivery, all according to the description. A man with his hands from the right place, just right.
All as in the description.
Thank you very much store good
Quality at level
Order came during packing flawless everything suits the store recommend
Delivery a little more than 2 weeks, delivered by sdek, I'm already)))
Super, packing is not very But everything is intact... Thank you, shipping fast
The quality at the height, came super quickly, ordered 14.10.19, and received 4.11.19, packed in a package of pouches, got all the whole, nothing damaged, everything is perfect, shop and store recommend, I will still order, thank you very much!
Delivery 2 weeks. Good thing.
Useful thing. Came quickly. Quality is good.
Cool thing
The order is satisfied! Prishol quickly, all whole
Thanks to the store, the goods came very quickly, all the way was tracked! Everything is exactly as in the description! Very satisfied with the purchase!
The description corresponds, the parcel came in 2 weeks, the store did not communicate, the seller recommend.
The depth of measurement is too small, and so norms.
Just super! The main time has come! Thank you store!
In the case, I have not tried it yet.
Thank you, super tool, made very well, delivery from store is also fast, the package was tracked until the delivery. The seller, well done!!!
Got everything according to the description. It came in four weeks. Great product. I recommend the store.
Very fast shipping. Courier at home. The product itself as in the description. Very necessary thing in repair! Seller megamolodets!!!
The quality of plastic is good. Has the weight that is felt. The shape takes well, holds too.
The goods came spoiled but the store promised a discount on the next product hope not deceive.
Everything is fine! Low price, high quality, fast delivery is the best! I recommend!
Order received! Delivered the courier to the house! Thank you, everything is fine!!!
Delivery fast, courier, quality fire recommend
A month before kazan. The quality of performance is not bad. In principle, everything is as in the description. The only negative of this device is a small working area at a depth of 3 cm, that is, if the edge of the copied contour is further 3 cm from the wall, then it is not very convenient
Everything came, safe and sound, with delivery to the apartment! Before mo. 22 days. Thank you!
Corresponds to the description!
Good thing. Delivery is fast.