SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Lavish Land (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Very good pouch, ordered before. Sewn neatly and qualitatively!!! This mesh bag is the perfect thing for washing and drying your sneakers. Worked great.
The goods came quickly, all good
It's okay. I ordered two bags at the same time: one came quickly, and the second had to wait longer, but still he also came. Correspond to the description. Thank You
I liked the quality, I advise
Used it once and it it is working exactly as I hoped so far. Look well built. I'll update the review if I find more to say. I recommend the product.
Everything came safe and sound, corresponds to the description and quickly
For shoes is good. Very large size might not fit
Washed a pair of sneakers in the wash and bag worked perfectly.
Pretty quickly came! Shoes fit, no defects found. Zipper works.
I like this product. I haven't used it with shoes yet, but I have used it for bras and socks. I put my brolas and socks in it and put it in the washing machine. It keeps them from getting tangled with the other clothes.
I got this to wash my bras as I wear an H cup and regular bra wash bags just don't fit. For my purposes it could be sturdier framed but it does the job. Its certainly better than a pillow case for getting the bras thoroughly cleaned.
Everything is super! Delivery is bout 2 months, but worth it!
Thanks received the order
This is a must for anyone that washes sneakers, slippers, or the like. Prevents the shoes from bouncing around. I am so glad I came across this. The only problem is that I have to purchase some for my friends. Highly Recommend!
Seems to do the job well for washing sneakers. Makes it so you don't have to remove the laces or anything. They don't bang around and get all twisted up. Solid product.
I hate putting shoes in the dryer loose because it’s loud. We also had a shoe get ruined in the dryer when it got stuck. This was the perfect solution.
Comfortable thing...
The goods received very quickly, thank you for your work.
Great bag. Thank you to the store.
Excellent
Everything matches
thanks you
super and very fast comming
Everything is well, as was declared by the store, I recommend
A must-have for a new home owner like myself. I've used it a few times, and its hold up just fine. Good price, I'm sure you can't find it cheaper in a store.
The product liked and fully corresponds to the description.
Dear store. I received the parcel. Thank you very much. Congratulations on Christmas and New Year!
Bags for such a price are cool, divided into two departments, for two shoes.
Its Great!
Super
Excellent Product
All received. The spouse is happy, she says she likes.
Very convenient thing
Quality is good, stitched neatly. Washed the sneakers, nothing broke off.
This washer pouch is a great way to clean and dry your shoes. I am so glad that I no longer have to listen to my shoes thumping and banging so loud in my washer.
Satisfied with the product. Thank You
Whole, smooth, lightning in order.
super useful
Excellent mesh delivery month. I order not for the first time
very good for washing the sneakers
Have used the bag 3 times and it’s a great product for washing shoes. Still like new.
Tested and works well