SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Lavish Land (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
This toilet brush is exactly what I needed. Nothing dirty sticks to it and the water you rinse it with evaporates so there’s no odor or bacteria hanging around. It’s tough and you won’t have to buy a new for a long long time.
Had a need for a toilet brush and made a desicion to get this silicone one which is something new for me as I use to use a normal toilet brush. In comparison with normal brush, dirt does not easily sticks to silicone bristles. It doesn't scratch the surface of the toilet, where I have noticed the normal brush was leaving scratches and also black marks. For cleaning purpose of silicone, i am using a toilet bleach and rinsing with water. Quick drying holder contains a lot of small gaps around perimeter which is good for ventilation and drying. The silicone head does not change its shape therefore will last for longer and need to be cleaned much less frequently.
Never had toilet brush like this, but was looking a long time on them and finally decided to buy. I'm using only for a few weeks, but I'm really pleased to have this brush in my toilet. Toilet brush is quite hard and cleaning perfectly toilet surface. Before I've needed to clean my toilet with old brush and chemicals 5-10 minute, but this brush just doing magic, couple of minutes and toilet look like new. I love the minimalism design, looks awesome in toilet. Comes in well packed box
Very happy with this purchase. Toilet brush is nicely designed, easy to use. Easy to clean toilet and stains does not stay on the brush itself. There is a gap on the container what allows exceed water to dry, brush does not stay wet, always keeps dry. Toilet brush you can easily wash under the water. Looks strong and durable. Definitely recommend
I purchased this silicone toilet brush as I have a Closomat toilet and any other type of brush can seriously damage the delicate instruments inside the bowl and also scratch the bowl. This toilet brush is soft to the touch but durable and makes light work of the deadly task of cleaning the toilet. The handle comes in two parts but there is no danger of it coming undone while in use as the two sections have an incredibly long thread fitting. The brush head also comes off and again this is unlikely to detach as the head has to be rotated 6-7 times before it unthreads completely. The holder is quite sturdy and has a special vent at the bottom to keep the brush well ventilated when stored and to allow excess water to escape - unlike the traditional brush, this brush doesn't retain water or drip which makes it much more hygienic and there is hardly ever any excess water at the bottom of the holder. I would recommend this toilet brush as it makes cleaning the toilet easier and the handle is a decent length which makes it easier to reach when sitting from my wheelchair. The handle tapers in thickness and is the thickest at the end and this gradual change makes it easier to hold - I have manual dexterity problems and I have no problem holding this handle. It is more expensive than the traditional brushes but the quality is a thousand times better and as it makes the job easier it's well worth the extra moolah.
I was a bit sceptic when i was buying this silicone toilet brush! But I said why not give it a try? Cause i have a lots of silicone stuff like soup spoon and baking trays and i like them! So when it arrived and I’ve tried it my previous one went straight away to the bin! It’s so easy to clean, all you need is water. Done! The handle is made from 2 pieces so you can buy a spare bristle and change it when you need! But I don’t think you’ll need one in the next 10 years :)) And excuse my language but the p*o doesn’t stick to the brush!!! And cause the holder is having a clever construction the brush is always dry! Super! Is a space-saver one and it will look nice in any bathroom!!!
Very quickly came! Looks super, comfortable, everything is washed.
I firstly use silicon toilet brush. Really to nice clean and no smell. On bottom have holes, so toilet brush always is dry. Looks good in my small toilet
My husband likes it, cleans well, the main thing on it does not remain anything
I have always used usual brushes before, water is constantly dripping from them onto the floor, onto the toilet and near the brush. I decided to try a silicone toilet brush and the result surprised me. water does not linger on it, does not spray, is dry and clean around. I advise.
We bought the second such toilet (for the second toilet), it does not pour anything on it, it is not dirty, the most hygienic thing. Washes as usual. Good thing, no complaints. It is very convenient to hang on the wall-attached to a double-sided tape in the kit (very tightly) on a separate mount, the brush with the stand can be removed if necessary.
Absolutely great silicone toilet brush.I was surprised to receive a pair of gloves as a gift. Looks very stylish, designed in white mate color. Old one gone in a bin straight away. Very easy to wash under the water. I’ll recommend to everyone.
Thank you very much to the store)) delivery is fast, all intact and safe)) I'm happy.
Good product and happy to use.
Product complies with the description, and quality OK. Good packing. Serious store
Had mine for few weeks pleased with it does what it says on the tin
Toilet brush is excellent, looks like in the picture, there is no smell, long handle, which is very convenient.
Delivery is fast, everything came whole. The photo did not do, it looks like in all previous orders.
Everything's fine. Nice brush. Everything, as in the description. Yes, it is important that it does not stick on anything :-)
The brush is of excellent quality. Looks stylish and expensive. I recommend the product and the store.
Very cool! Looks clear and stylish!
Everything is intact, the quality of the product is excellent, I recommend!
Good in quality, sensible. Came quickly.
Very fast delivery, thank you! The quality is excellent.
Good quality, fast delivery
Recommend store and product
Came a little crumpled packaging, but everything is whole. All as described above.
The order came on time, the track was tracked, the store recommend
Excellent acquisition. Quality goods. Shipping 3 weeks
Fast delivery. Thank you.
Quickly arrived, everything is fine
Very good brush, i recommend to everyone
Super
Everything came in excellent quality, quickly
Excellent brush, super quality! Very durable, good plastic. I recommend the product!
The quality is super, everything is clear, take boldly.
Came very quickly, corresponds to the description, liked, in the bowl from below holes, did not understand why, will not drops on the floor flow, it is not clear. I thought it could snap to the end, but no. Well, in the process i will see. So everything is reliable and firmly at first glance, took mainly because of the silicone brush. I recommend the product to buy.
Corresponds to the description. Quality is good. Arrived very quickly.
Very cute brush, comfortable, copes with its task, i recommend
Thank you
Very good brush, its money is worth!!!))) very satisfied, for a long time i was looking for this!!))) thank you, i advise you to advise both the store and the goods!!! sent quickly, came quickly!!)) looks very stylish and expensive, as the time will show!!! plastic and the brush itself does not smell, took with fastening To the wall
Very cool, good thing, came in 8 days in m. Oh., convenient, i advise everyone.