SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Lavish Land (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
It was very fast delivery excellent purchase
Love this thing for unwanted facial hair! Easily keep that moustache and chin hair at bay. Super easy to use, just push the button. I use it probably once a week or less and have had it for almost 2 years and have never had to replace the battery.
My husband was "thrilled" (yeah, right) when I presented this to him. However, after using it, he has admitted that having a nice neat nose and couple of hairless ear holes is worth the couple of minutes of personal maintence he has to endure.
The package came in excellent package! The box is not crumpled, the complete set is complete! Thank you very much to the seller! In the work did not check yet! If I have time, then I will add a tip!
This product is one of a kind, great packaging, It works really well unlike the cheaps other trimmers you find across the internet. I recommend ! :)
The men in my family may not have much hair on our chests, but we make up for it with hair in our noses and ears. Not a pretty sight, but I know a lot about clippers. This is the first clipper that actually works. I've primarily used the rotating cylinder kind, and they remove some hair at the front, but it grows back quickly. The narrow nose on this one gets all the way in, and can get closer to the skin because the cutting blade is on the side. Similarly, it's more effective in the ears, and can eliminate short hairs. All this means that you don't have to clip your nose as frequently. I gave these to my brothers, a brother-in-law, and an old boss. After the laughter, they all reported that this clipper works well. I feel like a shill for the product, but I paid full price for five of these and they work well. My brother's new wife is especially grateful!
Great Value motor is nice and strong good for trimming nose and ear hairs as well as trimming up your eye brows and beard
I bought it for trimming ear hairs. (Yeah, getting old is weird.) Anyway, this is a good design that safely cuts hairs very low. You could probably use it in intimate areas as well. It's also good for the back of the neck, between haircuts -- and if you're gentle, it will not irritate the skin like a beard trimmer. (I use the standard attachment for that area, not the wider attachment with the sideways trimming blades.) For nose hair, I prefer the kind of trimmer that has a round tip, but this trimmer is gentle enough for that as well. I like the fact that you can rinse this trimmer. It has pass-through channels on the back for water to carry out hairs and whatever. Be sure to rinse it after every use.
Pretty cheap price for the product you get. Looks great quality and does the job very well. 5 stars
I bought it for trimming ear hairs. (Yeah, getting old is weird.) Anyway, this is a good design that safely cuts hairs very low. You could probably use it in intimate areas as well. It's also good for the back of the neck, between haircuts -- and if you're gentle, it will not irritate the skin like a beard trimmer. (I use the standard attachment for that area, not the wider attachment with the sideways trimming blades.) For nose hair, I prefer the kind of trimmer that has a round tip, but this trimmer is gentle enough for that as well. I like the fact that you can rinse this trimmer. It has pass-through channels on the back for water to carry out hairs and whatever. Be sure to rinse it after every use.
I’ve been through a few of these, the cheaper ones admittedly. They have all broke within a few weeks or a month. I’ve been using this one for awhile now and it’s still going strong. It seems as it’s realy built to last awhile. I like the fact you can use different attachments on it easily and he fact it has two guards for the trimmers. I have crazy eyebrows so I was happy with that! My only little complaint is it seems like you have to force the guard onto the unit as it doesn’t go on easily. But thats a minor inconvenience overall I’m extremely happy with it. It cuts very well better then other units I’ve tried and I like how much bigger it is, it makes it easier to hold.
I just received the package. Delivery is successful. The device is working. To see in the longer term
Very fast seller's attention and the product exactly published it, very useful
I love it, it leaves sharp lines when i shape up my beard. The quality is very presentable, does not look cheap.
Very good machine, consistent with the description. Recommend...
Much easier to use than clippers or scissors. These are the same ones his barber uses and for the price, if they don't last long, it's easy and cheap to replace.
One of the best trimmers I've ever had. Bought one for my husband and it worked great! What's nice is that it isn't too loud and it's still a strong trimmer. The light on it is really bright as well. Now I'm getting myself one!!!
I am happy with it
All Super
Works Perfect, VERY GOOD BUY ;o) Best Regards from Me in Denmark
Fast delivery and product according to the description.
Thank you to the seller!-fast shipment, delivery less than a month. excellent packaging-as I asked. sincerely Alexander.
Product as described. Thank you!
Delivery was quick. The goods are good, everything works.
Good thing and fast delivery
very very good.
This was for my Son-In-Law's birthday and he loves it. Everything works fine. Thank you!
Very nice trimmer. Works as described and is easy to work with.
All good. Thank you.
plastic. poor quality.
Pretty cool gadget! I recommend it
Did a great job! thanky ou!
Boy oh boy, I would consider myself a youngin' still. Everyone knows that young people go through some crazy hormone changes. With that, us boys get a ridiculous amount of hair everywhere. My face, arms, and don't get me started about my bottom... It gives me chills even thinking about it. *brrrr. I have used this trimmer for a year now and I can proudly say it does what its supposed to do. It trims unwanted hair. This hair trimmer does its job so well it leaves my face and bottom feeling softer than those Bounty Extra Soft paper towels. Truly beautiful results. I am starting to look like Chris Hemsworth. People have said their trimmers have broken very easily but I think its mostly that; A-either they do not take great care of it or B-they received a faulty one. Either way, taking great care of this trimmer yields great results and longevity. If you received a faulty one, return it! Long live the Phillips Hair Trimmer!
Actually a rating of 4.5 stars. Love this little trimmer. It is small enough to get into tight areas where us older guys have hairs growing that we did have before. It is very compact and fits nicely in a travel toiletries bag so I can take it with me everywhere I go. I do not have a beard (or hair on my head for that matter) so all the extra attachments are not necessary for me. However, I am certain they will be very useful for folks who do have. I read all the reviews and agree with the people who speak highly of this little trimmer. It performs exactly as described. I would buy again and will recommend to anyone looking for an ear or nose hair trimmer.