SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Lavish Land (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Super quality. much better than expected. long delivery, maybe because covi-19.
Товар соответствует описанию. Протестировал таймер "на коленях", всё работает. Волновался будет ли работать "с бочки", точно будет, так как клапан шаровый, то есть при срабатывании таймера поворачивается шаровый клапан, как в шаровых кранах, и вода самотёком пойдёт. Есть возможность настройки таймера на каждый день недели. В комплекте идёт инструкция на русском языке, все режимы описаны, инструкция приложил. Доставка: после оплаты продавец нём товар до почты 5 дней, доставка чуть больше месяца. Рекомендую.
The timer is packed in two pupyrki and a cardboard box, drove without damage. The shut-off ball is plastic, in the open state it is slightly unbalanced (the functionality does not affect), there is a plastic mesh filter at the inlet. Attached is the instruction in English Russian languages.
Delivery is fast, the track is tracked, packed reliably, enough for 1 season, then starts to skip for a little, I tried to disassemble, repair is sweetened, that is, as luck, of the two both flowed
шло 47 дней. работает отлично.
The parcel came quickly (IML)... less than two weeks .. the product corresponds to the description... Seller recommend
Посылка пришла быстро (IML)...меньше двух недель..товар соответствует описанию... продавца рекомендую
Fully corresponds to the description. So far I only inserted batteries for checking and setting, it seems that everything works. The configuration is simple and understandable. Recommend.
Works perfectly, delivery is perfect for a week.
Покупаю второй, всё отлично, настраивается и работает на 5 с плюсом.
Excellent thing for automatic watering. Connected to Cuba at a height of 3 m. Decent instruction in Russian language. It's been a long time. Everything is configured and works. Recommend.
Delivery fast, came all the whole like working after installation I will add, the store is handsome✌& Middot;
Shipping from China to rep. Komi, in a remote village in 8 days-fantastic!!! Rocket for sure!!! Truly excellent goods! Injection of plastic, buttons, screen, threads-quality for 5 +. Instruction for Russian is, clear. With the settings figured out for 10 minutes The valve is clear. First put the batteries bu (blinked led batteries), immediately the valve closed and did not allow to open in manual mode. After replacing the batteries-2 PCs AAA-everything became normal to open-close, adjust. Now does not hurt the head about watering in the greenhouse (compensated droppers at 25mm HDPE), everything is happening! The spouse is delighted! Only the water does not forget to add to the container. Also ordered on Ali corner filter, put before the timer. Price-quality 5 +! Take it, you will not regret it!
The timer came, I recommend it to everyone, I'll check it out.
Corresponds to the description. Delivery to the apartment.
Installed in drip watering, everything works. Ball Valve.
Only 7 days delivery !
good
The order came quickly, everything is fine there is an instruction for Russian. Thank you!
All Super, Russian instruction. Turned on Not immediately, turned out the batteries of the city .. Oh. I put the others up, just turned on. I'll go to the dacha and try it.
Two weeks as set, the flight is great
Delivery month. Sent from China, although the page says that there is in stock in Russia. That's minus the ball. Brought the courier home. The timer itself works well, the setting is very simple. Now it is not necessary to include watering with the greenhouse by hand.
Thank you store! Everything matches the description. Delivery average. It works well. Recommend!
The timer reached Kostroma in 21 days. Externally satisfied with the quality. Checked everything works
Everything is fine, the first worked less than a year and poured the inside, although there was no pressure, flowed by itself... /It's interesting how others under pressure work/, and so everything is super, I think the oil seal just got dry... Or damaged .., let's see how this works...
He came in two weeks. Batteries have not bought yet so not checked.
Everything is fine, delivered quickly!
29,06 ordered, 02.07 brought home.
Everything came safe and sound. Works.
The package is whole, brought the courier home, an excellent timer, I take the second. Recommend!
Looks good thanks. I'll check.
Everything works well, there is an instruction in Russian language, adjustable easily.
28,06 ordered 30.06 brought home. Batteries inserted, like, it works, we will check when we connect
Everything is super! Delivery to St. Petersburg 3 days! Fastest shipping! Thank you!
I order not for the first time, how the device works-I know. By the way, in the kit there is a programming instruction in Russian language who need fast delivery, in almost three days (from Russia) I recommend this store. He also asked me to send as quickly as possible what the seller did. Thank you to the seller, well done.
Very good goods, I buy a second time. The first two timers worked honestly for 5 years (some buttons stopped working and the display was poorly read). Very fast daughter, for a week in Peter. In the photo, old timers and new ones.
Chic store, sent the goods on the day of order, delivery a little more than a week, ordered from the Russian Federation, delivered by the company IML directly by courier home, everything in the box is neat, working, There is instruction in Russian language, if anyone is interested in how to set up then look in yutuba "timer watering with Ali" good seller goods and delivery, I highly recommend this office
Thank you store.
There is instruction in Russian language.
Delivery to Minsk month sdecom. For the courier delivery to the store, thank you. For Belarus is relevant. Goods are quality. Factory plastic casting. Serial number. Instruction in Russian. On dry works. Opens closes. I did not check with water.